Do you cover the entire Nassau County?

Yes. We dispatch field engineers daily across Nassau County from our Hicksville office. Most onsite tickets are responded to within 90 minutes of dispatch during business hours.

What kind of businesses do you support in Nassau County?

Our typical client is a 5-to-100-user business: law firms, medical practices, accounting firms, manufacturers, real estate brokerages, and nonprofits. Industries with compliance needs (HIPAA, SOC 2, NY SHIELD) are a particular fit.

Are your engineers actually on-site or just remote?

Both. Most issues are resolved remotely (faster for everyone), but we dispatch onsite for hardware, networking, structured cabling, and any security incident that requires hands-on triage.

Nassau County, NY

Managed IT Services in Nassau County

Name: Island Tech Services
Address: 100 Duffy Ave, Suite 310, Hicksville, NY, 11801, US
Telephone: (631) 654-6597
Price range: $$
Rating: 4.9

Nassau County is home to roughly 1.4 million residents and tens of thousands of small and mid-size businesses across Hicksville, Garden City, Hempstead, Mineola, and the rest of the western Long Island corridor. We've supported Nassau businesses since 2012, with technicians dispatched daily from our Hicksville headquarters.

Free Assessment (631) 654-6597

4.9/5 Rating

61+ verified reviews

15-Min Response SLA

Critical issues, business hours

SOC 2 Aligned

Security controls + processes

340+ Clients

Served on Long Island since 2012

Microsoft Silver PartnerCompTIA Managed Services Trustmark+Datto Blue Diamond PartnerCisco Certified SMB PartnerBBB A+ AccreditedSOC 2 Type II Compliant Processes

Coverage

Nassau County towns we serve.

9 towns with active clients across our managed IT, cybersecurity, and helpdesk lines.

Hicksville

ZIP 11801 · Healthcare, Insurance

Hicksville is our home base. Our Duffy Avenue office sits a mile from the LIRR station and dispatches engineers across central Nassau within 15 minutes.

IT services in Hicksville

Hempstead

ZIP 11550 · Healthcare, Education

Hempstead anchors south Nassau with a mix of municipal, healthcare, and retail employers. We support businesses near Front Street, Fulton Avenue, and the Hofstra corridor.

IT services in Hempstead

Garden City

ZIP 11530 · Legal, Financial services

Garden City's professional services and law firm density makes it our second-busiest service zone after Hicksville. Most onsite tickets here are resolved within 30 minutes of dispatch.

IT services in Garden City

Mineola

ZIP 11501 · Legal, Accounting

Mineola's courthouse and county offices anchor a tight cluster of legal and accounting firms. We've supported eight law firms in Mineola since 2018.

IT services in Mineola

Freeport

ZIP 11520 · Maritime, Retail

Freeport mixes maritime businesses with light industrial and retail. We support clients from the Nautical Mile through Sunrise Highway with same-day onsite dispatch.

IT services in Freeport

Levittown

ZIP 11756 · Healthcare, Retail

Levittown's small business mix runs heavy on healthcare, retail, and home services. Our team covers Levittown daily from our Hicksville hub.

IT services in Levittown

Westbury

ZIP 11590 · Manufacturing, Distribution

Westbury's manufacturing and distribution corridor along Brush Hollow and Old Country Road keeps us busy with network and SD-WAN work for multi-location operators.

IT services in Westbury

Bethpage

ZIP 11714 · Engineering, Aerospace

Bethpage's defense and aerospace lineage still echoes in the local IT mix — we frequently support engineering firms with CAD-heavy workstation needs.

IT services in Bethpage

Massapequa

ZIP 11758 · Retail, Healthcare

Massapequa's small-business density along Sunrise and Merrick Road keeps a steady flow of new clients. We average eight Massapequa onsite visits per week.

IT services in Massapequa

Services in Nassau County