Managed IT Services
Set up full managed IT environment for 12-person accounting firm. Deployed Microsoft 365, endpoint protection, and 24/7 monitoring.
Hicksville, Nassau Co.•
We fix IT before it breaks your business.
The IT company Long Island businesses actually trust with their network.
Managed IT, cybersecurity, helpdesk, and cloud — delivered out of East Islip since 2020. 15-minute response SLA. 99.9% uptime. No long-term contracts.
5/5 average rating (20 client reviews)
•340+ Long Island businesses served
0+
Long Island clients served
0 yrs
Local since 2020
0 min
Average response SLA
99.9%
Uptime SLA, written
What we do
Ten IT services. One Long Island team.
Whether you need full managed IT or just one specialist for one project, every engagement is run by the same East Islip team.
5/5 Rating
20 verified client reviews
15-Min Response SLA
Critical issues, business hours
No Long-Term Contracts
Month-to-month after onboarding
340+ Clients
Served on Long Island since 2020
Why work with us
Built for Long Island businesses, not enterprise checklists.
We're not the biggest MSP on the Island. We're the one most likely to pick up at 5:30 PM on a Friday when your file server stops responding. 9 senior engineers, one office in East Islip, and a written SLA that's actually enforceable.
15-minute response SLA, in writing
Critical tickets get touched within 15 minutes during business hours. Average resolution: 11 minutes.
Cybersecurity that survives an insurance audit
EDR, MFA, dark web monitoring, SOC. We complete the technical sections of cyber insurance apps for you.
Senior engineers, not script readers
Every helpdesk seat is filled by someone with at least 5 years of MSP experience. No overseas call center.
vCIO included, not upsold
Quarterly business reviews, 3-year roadmap, and vendor strategy come standard with managed IT plans.
Managed IT services
Managed IT Services Long Island — Nassau & Suffolk County
We are the IT company Long Island small and mid-size businesses rely on for managed IT across Nassau and Suffolk County. Our fully managed IT plans replace the need for an in-house IT department — covering proactive monitoring, unlimited helpdesk support, automated patch management, network management, and a dedicated vCIO for quarterly strategy sessions.
Cybersecurity is built into every managed IT engagement: endpoint detection and response (EDR), multi-factor authentication rollout, dark web credential monitoring, and cyber insurance compliance support are all included. We also handle cloud services — Microsoft 365, Azure, and Google Workspace migrations and ongoing administration — along with backup and disaster recovery with tested restore procedures, so your data is protected even if the worst happens.
Unlike national IT companies, Long Island businesses get a team that knows their town. We serve Hauppauge, Hicksville, Melville, Garden City, Mineola, Huntington, and 25+ other Long Island towns. The Hauppauge Industrial Park gets same-day onsite response from our East Islip office, roughly seven miles south of the park. Nassau County businesses are covered by the same daily dispatch. One team, one managed IT agreement, full Long Island coverage — scoped per user with no long-term contracts.
Cybersecurity
Cybersecurity Long Island — Layered Protection for SMBs
Long Island businesses face the same ransomware, phishing, and credential-stuffing attacks that hit Fortune 500s — but without the budget for a 20-person SOC. We bridge that gap with a layered cybersecurity stack built specifically for Nassau and Suffolk County SMBs: endpoint detection and response (EDR), enforced multi-factor authentication, email filtering that catches what Microsoft 365 Defender misses, and 24/7 dark web credential monitoring.
For businesses that need deeper coverage — healthcare practices under HIPAA, defense contractors pursuing CMMC, or firms carrying cyber insurance — we layer SOC-as-a-service, quarterly penetration testing, security awareness training with simulated phishing, and compliance-aligned controls. We also complete the technical sections of cyber insurance applications so your broker doesn't have to guess.
EDR + 24/7 SOC
CrowdStrike Falcon or SentinelOne on every endpoint, monitored around the clock
MFA + Zero Trust
Conditional access, hardware keys for admins, passwordless where possible
Immutable Backups
Air-gapped, tested quarterly, 15-min RPO for critical systems
Recent work
See full portfolio Real Long Island IT work, last 60 days.
Cybersecurity
Dark web scan revealed 3 compromised employee passwords. Deployed MFA, email filtering, and employee security training.
Garden City, Nassau Co.•
Network Support
Migrated law firm from aging Cisco switches to SD-WAN. Improved throughput 4x, eliminated weekly outages.
Mineola, Nassau Co.•
Cloud Migration
Moved 8-server on-premise infrastructure to Azure for medical practice. Zero-downtime cutover, HIPAA-compliant.
Hempstead, Nassau Co.•
IT Support
Monthly onsite visit and 24/7 remote helpdesk for 35-person insurance brokerage. Average ticket resolved in 11 minutes.
Westbury, Nassau Co.•
VoIP Phone Systems
Replaced aging PBX with RingCentral cloud PBX for 20-person office. Cut phone bill 40% monthly.
Bethpage, Nassau Co.•
Service area
Daily dispatch across all of Long Island.
Engineers based in East Islip, minutes from the Hauppauge Industrial Park for fast Suffolk dispatch.
Nassau County
Hicksville, Garden City, Mineola, Hempstead, Levittown, Massapequa, Westbury, Bethpage, and Freeport.
Explore Nassau IT services
Suffolk County
Hauppauge Industrial Park, East Islip, West Islip, Bay Shore, Lindenhurst, Melville, Huntington, Deer Park, and 15 more towns.
Explore Suffolk IT services
FAQ
What businesses ask before hiring an IT company.
Managed IT on Long Island is quoted per user, and what moves the number is your stack, your compliance obligations and how much of the environment we take over — not headcount alone. A full plan covers monitoring, helpdesk, patching, EDR and a vCIO touchpoint; block-hour help desk is available where full management is not the right fit. We scope it in the free assessment and quote from that.
Critical issues — anything stopping work for one or more users — get responded to within 15 minutes during business hours and within 30 minutes on the 24/7 emergency line. Average ticket resolution across our entire client base is 11 minutes.
100% US-based. Every help desk technician and field engineer works out of our East Islip office on Long Island. We do not outsource support, and you will never get routed to an overseas call center.
No. Every managed IT agreement we write is month-to-month after an initial 90-day onboarding period. If we're not earning your business each month, you walk and we'll help you transition documentation to whoever's next.
All of Nassau and Suffolk County. We dispatch field engineers daily from our East Islip headquarters and cover the Hauppauge Industrial Park, Mineola, Garden City, Huntington, Melville, Patchogue, and 30+ other towns with on-site SLA inside 90 minutes.
Yes. We complete the technical sections of most cyber insurance applications and provide attestation that EDR, MFA, immutable backups, and the other controls insurers require are actually in place. Several of our clients qualified for lower premiums after switching to us.
Managed IT services on Long Island means a local provider — not a national call center — takes full responsibility for your IT infrastructure under a flat monthly agreement. For our clients, that covers 24/7 monitoring and alerting, unlimited helpdesk, automated patch management, endpoint protection (EDR), dark web credential monitoring, backup and disaster recovery testing, network management, cloud administration, and a quarterly vCIO session. You get the depth of an in-house IT department without the overhead of hiring one.
Managed IT on Long Island is quoted per user against the environment we are taking on. The range depends on compliance requirements (HIPAA, CMMC, SOC 2), the age of your infrastructure, and whether you need 24/7 production monitoring — which is why a published rate card would not tell you much. We provide a fixed written quote after a free assessment, and no surprise overages after that.
Yes. Our 24/7 IT support covers all of Long Island — Nassau and Suffolk County. Managed IT clients get after-hours helpdesk access, automated monitoring that pages an on-call engineer for critical alerts, and a guaranteed 30-minute emergency callback at any hour. Onsite response within 90 minutes for most of Long Island during off-hours for Priority 1 outages.
We provide managed IT services across all of Nassau and Suffolk County. Primary service areas include East Islip, West Islip, Bay Shore, Lindenhurst, Deer Park, Hicksville, Garden City, Mineola, Hauppauge, Melville, Huntington, Patchogue, Commack, Ronkonkoma, Massapequa, Levittown, Hempstead, and 15+ additional towns. Engineers dispatch from our East Islip headquarters for same-day or next-morning on-site coverage anywhere on the Island.
We are the IT company on Long Island with a documented 15-minute response SLA for critical issues during business hours — faster than any other local MSP we are aware of. Our 11-minute average ticket resolution across the past 12 months is available on request. We are headquartered in East Islip, which puts us within 20 minutes of most Suffolk County businesses, and the same team dispatches into Nassau County daily.
Three reasons Long Island businesses choose us over larger national MSPs: (1) Local — every technician is based on Long Island, not in an offshore call center; (2) Fast — 15-minute critical response SLA and 11-minute average ticket resolution; (3) Transparent — flat per-user pricing, month-to-month agreements, and no hidden fees. We have served Nassau and Suffolk County businesses since 2020 and hold a 5-star average across our client reviews.
Still have questions? See full FAQ or (631) 654-6597.
Cybersecurity Long Island
Cybersecurity Services for Long Island Businesses
Cybersecurity on Long Island is a critical need for SMBs that store patient data (HIPAA), financial records (SOX/PCI), or client PII. Long Island has a dense concentration of professional services firms — law offices, accounting practices, healthcare providers, and financial advisors — all of which are primary targets for ransomware and phishing because they tend to have valuable data and outdated security infrastructure.
We provide a full cybersecurity stack for Long Island SMBs: endpoint detection and response (EDR) via CrowdStrike or SentinelOne, email security with anti-phishing and DMARC enforcement, multi-factor authentication deployment across Microsoft 365 and Google Workspace, dark web credential monitoring, and annual penetration testing. Our security operations team monitors client environments 24/7 from our Hauppauge, NY operations center.
Cybersecurity for Long Island SMBs is delivered as a fully managed package covering EDR, email security, MFA, and SOC monitoring. This is the MSSP (Managed Security Service Provider) model — a flat per-user rate, with all the monitoring, response, and remediation handled for you. What moves that rate is the compliance regime you sit under and how much remediation the environment needs before the stack goes on.
IT Company Long Island
IT Support & Managed Services — Nassau & Suffolk County
IT support on Long Islandspans two very different needs: break-fix support (someone calls when something breaks) and fully managed IT (we proactively manage everything). We are a managed IT provider — which means we are responsible for your uptime, your patch levels, your backups, and your security. We don't bill by the hour for problems we should have prevented.
Our Long Island managed IT services include: 24/7 helpdesk staffed by Level 2+ engineers (not overseas scripts), on-site response to Hauppauge Industrial Park and Nassau County clients within 4 hours, Microsoft 365 and Azure administration, network infrastructure management (Cisco, Aruba, Ubiquiti), and VCIO (Virtual CIO) services for businesses that need strategic IT direction without a full-time hire. We serve businesses from 10 to 250 seats across Nassau County, Suffolk County, and the five boroughs.
We fix IT before it breaks your business.
Free assessment, written report, real plan.
A senior engineer reviews your stack, security, and SLA gaps. Findings document delivered within 5 business days. No commitment.
Service Level Agreements
- 15-Min Response Guarantee
- 99.9% Uptime SLA
- No Long-Term Contracts
- 100% US-Based Technicians
Written into every agreement, not just the sales deck.