Managed IT Services
Set up full managed IT environment for 12-person accounting firm. Deployed Microsoft 365, endpoint protection, and 24/7 monitoring.
Hicksville, Nassau Co.•
We fix IT before it breaks your business.
The IT company Long Island businesses actually trust with their network.
Managed IT, cybersecurity, helpdesk, and cloud — delivered out of Hicksville since 2012. 15-minute response SLA. 99.9% uptime. No long-term contracts.
4.9/5 on Google (61+ reviews)
•340+ Long Island businesses served
0+
Long Island clients served
0 yrs
Local since 2012
0 min
Average response SLA
99.9%
Uptime SLA, written
What we do
Ten IT services. One Long Island team.
Whether you need full managed IT or just one specialist for one project, every engagement is run by the same Hicksville team.
4.9/5 Rating
61+ verified reviews
15-Min Response SLA
Critical issues, business hours
SOC 2 Aligned
Security controls + processes
340+ Clients
Served on Long Island since 2012
Microsoft Silver PartnerCompTIA Managed Services Trustmark+Datto Blue Diamond PartnerCisco Certified SMB PartnerBBB A+ AccreditedSOC 2 Type II Compliant Processes
Why Island Tech Services
Built for Long Island businesses, not enterprise checklists.
We're not the biggest MSP on the Island. We're the one most likely to pick up at 5:30 PM on a Friday when your file server stops responding. 5senior engineers, one office in Hicksville, and a written SLA that's actually enforceable.
15-minute response SLA, in writing
Critical tickets get touched within 15 minutes during business hours. Average resolution: 11 minutes.
Cybersecurity that survives an insurance audit
EDR, MFA, dark web monitoring, SOC. We complete the technical sections of cyber insurance apps for you.
Senior engineers, not script readers
Every helpdesk seat is filled by someone with at least 5 years of MSP experience. No overseas call center.
vCIO included, not upsold
Quarterly business reviews, 3-year roadmap, and vendor strategy come standard with managed IT plans.
Recent work
See full portfolio Real Long Island IT work, last 60 days.
Cybersecurity
Dark web scan revealed 3 compromised employee passwords. Deployed MFA, email filtering, and employee security training.
Garden City, Nassau Co.•
Network Support
Migrated law firm from aging Cisco switches to SD-WAN. Improved throughput 4x, eliminated weekly outages.
Mineola, Nassau Co.•
Cloud Migration
Moved 8-server on-premise infrastructure to Azure for medical practice. Zero-downtime cutover, HIPAA-compliant.
Hempstead, Nassau Co.•
IT Support
Monthly onsite visit and 24/7 remote helpdesk for 35-person insurance brokerage. Average ticket resolved in 11 minutes.
Westbury, Nassau Co.•
VoIP Phone Systems
Replaced aging PBX with RingCentral cloud PBX for 20-person office. Cut phone bill 40% monthly.
Bethpage, Nassau Co.•
Service area
Daily dispatch across all of Long Island.
Engineers based in Hicksville, with a satellite office near Hauppauge Industrial Park for fast Suffolk dispatch.
FAQ
What businesses ask before hiring an IT company.
Still have questions? See full FAQ or (631) 654-6597.
We fix IT before it breaks your business.
Free assessment, written report, real plan.
A senior engineer reviews your stack, security, and SLA gaps. Findings document delivered within 5 business days. No commitment.
Service Level Agreements
- 15-Min Response Guarantee
- 99.9% Uptime SLA
- No Long-Term Contracts
- 100% US-Based Technicians
Backed by Microsoft Silver, CompTIA Trustmark+, and Datto Blue Diamond.