Managed IT Services
Set up full managed IT environment for 12-person accounting firm. Deployed Microsoft 365, endpoint protection, and 24/7 monitoring.
Hicksville, Nassau Co.•
We fix IT before it breaks your business.
The IT company Long Island businesses actually trust with their network.
Managed IT, cybersecurity, helpdesk, and cloud — delivered out of Hicksville since 2012. 15-minute response SLA. 99.9% uptime. No long-term contracts.
4.9/5 on Google (61+ reviews)
•340+ Long Island businesses served
0+
Long Island clients served
0 yrs
Local since 2012
0 min
Average response SLA
99.9%
Uptime SLA, written
What we do
Ten IT services. One Long Island team.
Whether you need full managed IT or just one specialist for one project, every engagement is run by the same Hicksville team.
4.9/5 Rating
61+ verified reviews
15-Min Response SLA
Critical issues, business hours
SOC 2 Aligned
Security controls + processes
340+ Clients
Served on Long Island since 2012
Microsoft Silver PartnerCompTIA Managed Services Trustmark+Datto Blue Diamond PartnerCisco Certified SMB PartnerBBB A+ AccreditedSOC 2 Type II Compliant Processes
Why Island Tech Services
Built for Long Island businesses, not enterprise checklists.
We're not the biggest MSP on the Island. We're the one most likely to pick up at 5:30 PM on a Friday when your file server stops responding. 5senior engineers, one office in Hicksville, and a written SLA that's actually enforceable.
15-minute response SLA, in writing
Critical tickets get touched within 15 minutes during business hours. Average resolution: 11 minutes.
Cybersecurity that survives an insurance audit
EDR, MFA, dark web monitoring, SOC. We complete the technical sections of cyber insurance apps for you.
Senior engineers, not script readers
Every helpdesk seat is filled by someone with at least 5 years of MSP experience. No overseas call center.
vCIO included, not upsold
Quarterly business reviews, 3-year roadmap, and vendor strategy come standard with managed IT plans.
Managed IT services
Managed IT Services Long Island — Nassau & Suffolk County
Island Tech Services delivers managed IT services across Long Island for small and mid-size businesses in Nassau and Suffolk County. Our fully managed IT plans replace the need for an in-house IT department — covering proactive monitoring, unlimited helpdesk support, automated patch management, network management, and a dedicated vCIO for quarterly strategy sessions.
Cybersecurity is built into every managed IT engagement: endpoint detection and response (EDR), multi-factor authentication rollout, dark web credential monitoring, and cyber insurance compliance support are all included. We also handle cloud services — Microsoft 365, Azure, and Google Workspace migrations and ongoing administration — along with backup and disaster recovery with tested restore procedures, so your data is protected even if the worst happens.
We serve businesses throughout Hauppauge, Hicksville, Melville, Garden City, Mineola, Huntington, and 30+ other Long Island towns. The Hauppauge Industrial Park gets same-day onsite response from our satellite office. Nassau County businesses dispatch from our Hicksville headquarters. One team, one managed IT agreement, full Long Island coverage — starting at $65 per user per month with no long-term contracts.
Cybersecurity
Cybersecurity Long Island — Layered Protection for SMBs
Long Island businesses face the same ransomware, phishing, and credential-stuffing attacks that hit Fortune 500s — but without the budget for a 20-person SOC. Island Tech Services bridges that gap with a layered cybersecurity stack built specifically for Nassau and Suffolk County SMBs: endpoint detection and response (EDR), enforced multi-factor authentication, email filtering that catches what Microsoft 365 Defender misses, and 24/7 dark web credential monitoring.
For businesses that need deeper coverage — healthcare practices under HIPAA, defense contractors pursuing CMMC, or firms carrying cyber insurance — we layer SOC-as-a-service, quarterly penetration testing, security awareness training with simulated phishing, and compliance-aligned controls. We also complete the technical sections of cyber insurance applications so your broker doesn't have to guess.
EDR + 24/7 SOC
CrowdStrike Falcon or SentinelOne on every endpoint, monitored around the clock
MFA + Zero Trust
Conditional access, hardware keys for admins, passwordless where possible
Immutable Backups
Air-gapped, tested quarterly, 15-min RPO for critical systems
Recent work
See full portfolio Real Long Island IT work, last 60 days.
Cybersecurity
Dark web scan revealed 3 compromised employee passwords. Deployed MFA, email filtering, and employee security training.
Garden City, Nassau Co.•
Network Support
Migrated law firm from aging Cisco switches to SD-WAN. Improved throughput 4x, eliminated weekly outages.
Mineola, Nassau Co.•
Cloud Migration
Moved 8-server on-premise infrastructure to Azure for medical practice. Zero-downtime cutover, HIPAA-compliant.
Hempstead, Nassau Co.•
IT Support
Monthly onsite visit and 24/7 remote helpdesk for 35-person insurance brokerage. Average ticket resolved in 11 minutes.
Westbury, Nassau Co.•
VoIP Phone Systems
Replaced aging PBX with RingCentral cloud PBX for 20-person office. Cut phone bill 40% monthly.
Bethpage, Nassau Co.•
Service area
Daily dispatch across all of Long Island.
Engineers based in Hicksville, with a satellite office near Hauppauge Industrial Park for fast Suffolk dispatch.
FAQ
What businesses ask before hiring an IT company.
Still have questions? See full FAQ or (631) 654-6597.
Cybersecurity Long Island
Cybersecurity Services for Long Island Businesses
Cybersecurity on Long Island is a critical need for SMBs that store patient data (HIPAA), financial records (SOX/PCI), or client PII. Long Island has a dense concentration of professional services firms — law offices, accounting practices, healthcare providers, and financial advisors — all of which are primary targets for ransomware and phishing because they tend to have valuable data and outdated security infrastructure.
We provide a full cybersecurity stack for Long Island SMBs: endpoint detection and response (EDR) via CrowdStrike or SentinelOne, email security with anti-phishing and DMARC enforcement, multi-factor authentication deployment across Microsoft 365 and Google Workspace, dark web credential monitoring, and annual penetration testing. Our security operations team monitors client environments 24/7 from our Hauppauge, NY operations center.
Cybersecurity pricing for Long Island SMBs runs $45–$95 per user per month for a fully managed security package including EDR, email security, MFA, and SOC monitoring. This is the MSSP (Managed Security Service Provider) model — you pay a flat per-user rate, we handle all the monitoring, response, and remediation. For businesses under 25 seats, the all-in cost typically runs $1,200–$2,800/month.
IT Company Long Island
IT Support & Managed Services — Nassau & Suffolk County
IT support on Long Islandspans two very different needs: break-fix support (someone calls when something breaks) and fully managed IT (we proactively manage everything). We are a managed IT provider — which means we are responsible for your uptime, your patch levels, your backups, and your security. We don't bill by the hour for problems we should have prevented.
Our Long Island managed IT services include: 24/7 helpdesk staffed by Level 2+ engineers (not overseas scripts), on-site response to Hauppauge Industrial Park and Nassau County clients within 4 hours, Microsoft 365 and Azure administration, network infrastructure management (Cisco, Aruba, Ubiquiti), and VCIO (Virtual CIO) services for businesses that need strategic IT direction without a full-time hire. We serve businesses from 10 to 250 seats across Nassau County, Suffolk County, and the five boroughs.
We fix IT before it breaks your business.
Free assessment, written report, real plan.
A senior engineer reviews your stack, security, and SLA gaps. Findings document delivered within 5 business days. No commitment.
Service Level Agreements
- 15-Min Response Guarantee
- 99.9% Uptime SLA
- No Long-Term Contracts
- 100% US-Based Technicians
Backed by Microsoft Silver, CompTIA Trustmark+, and Datto Blue Diamond.