Transparent IT pricing for Long Island businesses.
Most MSPs make you book a sales call to find out what they cost. We don't. Below are real, current ranges. Your exact quote depends on user count, stack complexity, and compliance needs — but you'll know within 10% before any meeting.
Small Business (1–25 users)
Full managed IT: monitoring, helpdesk, patching, security
Law firms, medical practices, accounting firms, design studios
- Unlimited helpdesk (phone, email, portal)
- 24/7 endpoint monitoring
- EDR endpoint protection
- Microsoft 365 / Google Workspace admin
- Patch management
- Quarterly business review
Mid-Size Business (26–75 users)
Everything in Small, plus vCIO advisory and compliance support
Growing firms, multi-location operators, regulated industries
- Everything in Small
- Dedicated vCIO with quarterly roadmap
- Compliance support (HIPAA, NY SHIELD, SOC 2)
- Vendor and SaaS management
- Onsite visits monthly
- Priority response queue
Growing Business (76–150 users)
Enterprise-grade managed IT plus dedicated account team
Established mid-market firms with multiple offices
- Everything in Mid-Size
- Dedicated account manager
- Named senior engineer
- 24/7 SOC monitoring add-on
- Onsite visits weekly
- Annual penetration test
One-time projects and managed plan add-ons.
Endpoint Detection & Response (EDR)
Included in Small+Per endpoint, included in all managed IT plans
24/7 SOC Monitoring
$15–$25 / user / monthAdd-on layer for higher-risk environments
Datto BCDR Appliance
From $400 / monthIncludes hardware, cloud replication, quarterly DR test
Microsoft 365 Backup
$5 / user / monthPoint-in-time recovery for Exchange, OneDrive, SharePoint, Teams
Cloud Migration Project
$2,000 – $15,000 (one-time)Email, file server, or full infrastructure migration
Penetration Test
$3,500 – $9,500 (one-time)External and internal, with written report and remediation plan
Block-hour and on-demand rates.
For clients who don't want full management, we offer prepaid block-hour packages and on-demand support.
| Service Tier | Rate |
|---|---|
| Helpdesk Block (prepaid) | $165 / hour |
| Onsite Standard | $185 / hour |
| After-Hours | $275 / hour |
| Emergency Response | $385 / hour |
The published ranges are 90% accurate. Want the other 10%?
Tell us your headcount, current stack, and compliance needs. We'll send a written estimate with three options inside two business days.
Common pricing questions
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- No Long-Term Contracts
- 100% US-Based Technicians